Senior Care Options - Enrollment and contact information
About Senior Care Options
Senior Care Options (SCO) is a comprehensive health plan that covers all of the services normally paid for through Medicare and MassHealth. This plan provides services to members through a senior care organization and its network of providers. It combines health services with social support services by coordinating care and specialized geriatric support services, along with respite care for families and caregivers. SCO offers an important advantage for eligible members over traditional fee-for-service care. There are no copays for enrolled members enrolled.
Eligibility
Eligibility: Age: 65 & Older
Insurance: MassHealth Standard & Medicare A, B or MassHealth Standard (only)
How to enroll
Masshealth: Call 1-800-841-2900
More information to insert.
Who to contact
Example answer to the question. Feel free to customize this content with the actual information you want to provide.
The client
Provide clients with information about SCO:
- Explain the services SCO provides
- Check what medication is covered with SCO
- Find out if the PCP is covered under SCO
How to document
Smart Sheet: 01/07/2025 ERS Jane Doe called and spoke to the client. The client agreed to enroll into SCO. Plan start
Carelogic: ERS Jane Doe called and spoke to the client. The client agreed to enroll into SCO. Plan start 02/01/2025
Inform referent
Update the referent via email or phone. Let them know the client has been enrolled into SCO with start date and which agency CCA, UnitedHealthcare, Tufts
Engagement & Retention Manual
For more detail information please see the Engagement & Retention Manual: Click here